Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unworn, unused, and uninstalled

  • With original tags and packaging

  • Accompanied by a receipt or proof of purchase

Automotive parts must not have been installed, used, or modified to qualify for a return.


Starting a Return

To start a return, please contact us at:

shopeurofed@gmail.com

Returns must be approved before being sent back.

Return shipments should be sent to:

3900 N Peachtree Rd, Atlanta, GA 30341

If your return is accepted, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any return questions, you can always contact us at shopeurofed@gmail.com.


Damages or Incorrect Orders

Please inspect your order upon delivery.

If your item is:

  • Damaged

  • Defective

  • Missing items

  • Incorrect

Contact us immediately so we can evaluate the issue and make it right as quickly as possible.


Non-Returnable Items

Certain items cannot be returned, including:

  • Installed or used automotive parts

  • Custom or special-order items

  • Personalized products

  • Clearance or sale items

  • Gift cards

We also cannot accept returns for hazardous materials, flammable liquids, or gases.

If you are unsure whether your item qualifies, please contact us before purchasing.


Exchanges

The fastest way to exchange an item is to:

  1. Submit a return request for the original item.

  2. Once approved, place a new order for the desired item.

This ensures the quickest processing and product availability.


European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Items must remain:

  • Unworn or unused

  • In original packaging

  • With proof of purchase


Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved:

  • Refunds will be issued to your original payment method

  • Processing typically occurs within 10 business days

Please note that banks and credit card providers may require additional time to post the refund.

If more than 15 business days have passed since your return was approved, please contact us at:

shopeurofed@gmail.com